shipping methods

FAST AND SAFe Shipping

We provide a fast track and signed delivery all over the world!
All parcels are sent with an insurance to cover losses and damages.   

FR Delivery:

La Poste - Colissimo R2 (Tracked and Signed)
- 7,99€ under 100€ of purchase
-  Free above 100€ of purchase
Aims to deliver within 1-3 working days

La Poste - Lettre Suivie (Tracked)
- 1,99€ under 50€ of purchase
- Free above 50€ of purchase
Only available for small value and size item (up to 80€)
PS : Headbands are send as Colissimo
Aims to deliver within 2-5 working days

EU Delivery:

EU Tracked & Signed:
- 11,99€ under 180€ of purchase
- Free above 180€ of purchase
Aims to deliver to Europe within 5-10 working days

Non-EU Delivery:

International Tracked & Signed:
- 19,99 € under 250€ of purchase
- Free above 250€ of purchase
And the rest of the World within 7-15 working days

At this time, sadly we cannot ship to Central America, South America or India. This is due to unpredictable and unreliable postal services in those countries.   

Check Your Delivery

You can keep an eye on your order with the tracking number that you'll receive by email after we've sent your package.
But we promise you, it will come very fast! ♡

Orders outside the EU customs fees:

For orders outside the EU, More Than Once is not responsible for for any fees charged by customs.
The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery.
Please be advised that it is your responsibility to pay for these extra charges.

Return procedure

You have 14 days from the date of reception to return your order, if you have several products you can return only the ones you don't want to keep!

You will need to send us back the product(s) you don't want on the original packaging, the return costs will be at your expense. As a very small brand, we sadly cannot cover the cost of returns.

Once receiving your  product, the refund will be processed, and a credit excluding the shipping fee will automatically be applied to your credit card or original method of payment.