shipping methods

FAST AND SAFe Shipping

We provide a fast track and signed delivery all over the world!

FR Delivery:

La Poste - Lettre Recommandée R2 (Tracked and Signed)
- 5,99€ under 80€ of purchase
-  Free above 80€ of purchase
Aims to deliver within 2-5 working days including Saturday

La Poste - Lettre Suivie (Tracked)
- 1,99€ under 50€ of purchase
- Free above 50€ of purchase
Only available for small value item (up to 80€)
Aims to deliver within 2-5 working days including Saturday

International Delivery:

International Tracked & Signed:
- 10€ under 160€ of purchase
- Free above 160€ of purchase
Aims to deliver to Europe within 5-10 working days
And the rest of the World within 7-15 working days

At this time, sadly we cannot ship to Central America, South America or India. This is due to unpredictable and unreliable postal services in those countries.   

Check Your Delivery

You can keep an eye on your order with the tracking number that you'll receive by email after we've sent your package.
But we promise you, it will come very fast! ♡

Orders outside the EU customs fees:

For orders outside the EU, More Than Once is not responsible for for any fees charged by customs.
The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery.
Please be advised that it is your responsibility to pay for these extra charges.

Return procedure

You have 14 days from the date of reception to return your order, if you have several products you can return only the ones you don't want to keep!

You will need to send us back the product(s) you don't want on the original packaging, the return costs will be at your expense. As a very small brand, we sadly cannot cover the cost of returns.

Once receiving your  product, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.